I just can't think of anything to say that would help you improve your care for your patients. The staff out front is amazing. Each time we walk in, we are greeted in such a welcoming way and we see that repeated with each person who enters the office. Beyond that, the staff (front and back) sees to actually like each other and like their jobs. We have appreciated help with using our FSA, help when we have had side questions and problems with our braces (mouth sores, broken wires etc), patience with our family schedule and true respect and appreciation for the kids, as well as myself.
"Every staff member consistently displayed amazing customer service in every aspect, but if I had to pick one thing that stood out to me the most, it would be that we were always treated with such kindness and respect, making my daughter and I feel important and appreciated. Beyond the exceptionally warm and friendly front desk, the "back of the house" definitely always felt like it had its own flow and was always buzzing. Everyone seemed to work very well together and with the doctor. And of course on the technical side of things, we felt we were very well taken care of."
We currently have two boys that are under your care. We have had the best experience. Everyone in your office is wonderful! I have actually recommended your office to friends. I learned about your office through a friend as well. My son's smile looks amazing and is worth every dime!
"We have loved the whole experience from the first day.
Your staff is amazing and always happy!
The feel of the office is warm and friendly...The incentives and punch cards are fun!
We would/will definitely recommend you to all of our friends and family!"